FAQs
Shipping
At this time, we accept payments via Skrill and Bitcoin. We use Skrill as our primary payment gateway, which offers a simple setup and a smooth checkout experience similar to PayPal.
These payment options are widely used for this type of product, as traditional providers like Visa and Mastercard often impose restrictions.
Yes. We use secure payment providers and industry-standard encryption to keep your payment details private and protected at all times.
Unfortunately, we do not support split payments. Each order must be completed using one payment method.
We require a fixed minimum order value of $300 AUD for all purchases.
Orders must meet this minimum before they can be processed. If an order is placed below the required amount, it will not be processed.
Please ensure your order meets the minimum requirement before completing checkout, as refunds will not be issued for orders that do not meet this condition.
Payments
Yes, all orders come with tracking. You’ll receive tracking details via email once your order has been dispatched. Alternatively, you can contact us with your order number for tracking updates.
We aim to deliver orders within 2–5 business days, depending on your location.Please note that delivery timeframes are estimates and may vary due to factors outside our control, such as courier delays or high demand periods.
Yes, we deliver across Australia. However, remote areas may experience longer shipping times.
Returns
Unfortunately, due to the nature of our products, we do not accept returns or refunds for change-of-mind orders. Please ensure you review your order carefully before purchase.
Contact us immediately with photos and details of the issue. If verified, we will arrange for a replacement or store credit.
Yes, due to health and safety regulations, edible products and perishable goods cannot be returned or refunded unless they arrive damaged or faulty
For additional queries, feel free to reach out to us at support@augummiesstore.com
